All decal stickers, except Wall Art decals can be stuck to almost any surface.
The decal sticker does have an adhesive backing, which may damage some delicate surfaces. If you are not sure, we suggest you do a test first, by applying a smaller decal onto the surface.
Personlaised items can not be returned.
Non personalised items can be returned. If you do need to make a return please contact us through Etsy within 14 days of receiving delivery. We will then provide details on how to make the return.
Please ensure the items are unused / and in their original packaging as used items cannot be refunded.
Please note you are responsible for the cost of returning the items and we suggest you use a recorded/tracked return shipping service as items lost in return mail cannot be refunded.
For more information please see our returns page
We want your order to be with you as quickly as possible, so it is important to consider the shipping options before you place your order.
International standard shipping takes on average 5-20 working days to arrive.
This delivery service DOES NOT include a tracking option, so if you would like to track your order through the delivery process then please upgrade the Tracked service at the checkout stage
The tracked service takes on average 3-5 working days for European deliveries and 5-10 working days to major countries like USA, Canada, Australia & New Zealand.
Please note that customs clearances and busy periods (e.g. run up to Christmas) may affect the overall delivery times.
The standard shipping option we offer for non UK deliveries is an economy service which has no tracking facility. With this service, once we dispatch your order we will not be able to provide any means of seeing where your order is within the delivery network.
If you chose to remain with the standard service we cannot accept liability if your order is lost as this isn’t a tracked service.
At the checkout there is a Tracked upgrade available. If you choose this option you will be able to track your order & we will take full responsibility if your order is lost during transit.
We STRONGLY RECOMMEND using the Tracked service for all international orders.
Please carefully consider upgrading to tracked shipping when you place your order.
UK orders are shipped by Royal Mail 2nd class post which on average takes 2-3 working days after dispatch.
At the checkout you can upgrade to Royal Mail 1st class post which on average takes 1-2 working days after dispatch.
The above services do not provide tracking.
If you require tracking of your order, then you will need to upgrade at the checkout to either a tracked 24 or 48 hour service at the checkout. These services provide a tracking number but do not guarantee delivery within the 24 or 48 hour time period.
If you require your order urgently, you can upgrade to tracked Special Delivery which is next working day after dispatch (there are exceptions to next day delivery mainly outlying remote locations within Scotland).
You just pay ONE FLAT RATE postage fee for items ordered from our shop, this will depend upon the value of your order.
Non UK Deliveries
Yes, if you want your order faster we may be able to use DHL express air, please get in touch with us prior to ordering and we will be able to give you a price and likely timeframe.
If you are in the USA – DHL Air Express normally takes 2-4 working days.
In the UK we are able to offer a next working day after dispatch service using Royal Mail Special Delivery (postcode exemptions do apply for some remote areas of Scotland and Scottish Islands). This service is available as an upgrade at the checkout.
If upon delivery of your order you find there’s an issue (items missing / damaged) please get in touch with us within 4 working days of delivery.
In such instances we will require photos of the packaging & any damaged items so we can fully investigate & rectify the issue.
If your item is returned to us by the shipping provider as non deliverable, we will contact you through Etsy & require you to pay additional postage to resend your order. We will retain your items 21 days & after that the returned items will be destroyed,
If you wish to track the progress of your order through the delivery network, please ensure you choose a tracked delivery service at the checkout.
Standard shipping options are not trackable.