Turnaround Time

Non-personalised / custom orders  – turnaround is 1-2 working days*

Personalised or custom orders – turnaround is 1-4 working days*

* = a working day is Monday to Friday and excludes public holidays.

Each product listing states the turnaround time for its production (Normally shown between the images and product description)

Delivery Methods

United Kingdom

Standard Delivery (Royal Mail 2nd class post)
– average delivery time 2-4 business days delivery (Please be aware of current Postal Strikes)

– £1.50 2nd class
– £2.00 – £3.00 for RM48

Shipping Upgrade
If you require your order quickly there is the option to upgrade to 1st class post, which on average takes 1-2 working days
– cost £2.49 to £6.75 depending upon the total weight of your order
– Special Delivery next working day (restrictions apply) – £8.00 – £12.00 depending on total weight of your order

FREE standard delivery on orders over £20.00 (UK only)

Estimated Delivery Time Period

The estimated delivery slot for UK orders is shown at the top of each product description, this is a guide and could be subject to delays

EU Countries

Standard
– average delivery time 3-6 business days
– £4.00 for orders less than £12.00
– not tracked

Tracked / Signed
– average delivery time 3-6 business days
– £7.00 for orders less than £40
– shipments to most EU countries can be tracked

FREE tracked delivery on orders over £40.00

Non EU Countries We Deliver To

Standard
– average delivery time 7-18* business days
– £5.00 for total order weight less than 400g
– not tracked

Tracked / Signed
– average delivery time 7-14* business days
– £7.00 for total order weight greater than 400g
– shipments to most countries can be tracked

FREE tracked delivery on orders over £40.00

* Can take longer for delivery to remote areas. Also orders may be delayed due to customs clearance.

All shipping costs will be shown in your shipping cart. If the total weight of your order is larger than 2kg, then it will be split into separate parcels or sent by a courier.